A Survival Guide for Working with Humans

Today, with a sputtering economy, collapsing and merging companies, corporate scandals, high-tech upheavals, and growing global competition, life in the workplace is more difficult than ever. Trusting in business relationships has become more uncertain, too.

It helps to have guidelines on how to maneuver through today's unpredictable work environment, much like learning to swim through a narrow chasm in a swirling river.
That's what A Survival Guide for Working with Humans is all about. It started with a series of mostly weekly columns in the San Francisco Bay Area on the perils of the workplace and what to do about them. Eventually my editor had to drop the columns to run more advertising and specialty features, but as reader response grew I decided to expand on the idea for these columns and turn them into a book. In a sense, I decided to take my own advice: to find a way to turn a problem into an opportunity and look for ways to put a positive spin on whatever happens. Indeed the columns themselves were inspired after a long-term relationship with a difficult client went south, and my solution to the problem ended up as the topic of one of the first columns...

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